Haritra | Privacy Policy

At Haritra (https://www.haritra.com/), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a payment using our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address
• Payment Information: Debit/credit card details, UPI, net banking (processed securely via Razorpay)
• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, interaction on website

2. How We Use Your Information

We use your information to:

• Process transactions and payments
• Deliver products/services
• Communicate with you regarding orders or support
• Improve website performance and user experience
• Send updates, offers, or notifications (only with consent)
• Prevent fraud and ensure security

3. Payment Processing (Razorpay)

We use Razorpay for secure payment processing.

• Your payment details are not stored on our servers
• All payment data is encrypted and handled by Razorpay
• Razorpay complies with industry security standards
By making a payment, you agree to Razorpay's privacy policy.

4. Sharing of Information

We do not sell or rent your personal data. We may share information with:

• Payment gateway providers
• Delivery/logistics partners
• Legal authorities when required by law

5. Cookies

We use cookies to:

• Enhance user experience
• Track website performance
• Store user preferences
You can disable cookies through your browser settings.

6. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over internet is 100% secure.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
To exercise your rights, contact us at:
📧 support@haritra.com

8. Changes to This Policy